#form-gdpr-edit-account-request,
#form-gdpr-requests-request,
#form-gdpr-personal-information-request,
#form-gdpr-orders-request,
#form-gdpr-personal-data-report-request,
#form-gdpr-delete-account-request {
display: none;
}
#gdpr_page button {
background-color: transparent;
border: 0;
border-bottom: 1px solid black;
padding: 0px;
}
/* Modal background */
#data-verification-background {
display: none;
position: fixed;
z-index: 1;
padding-top: calc(50vh - 83px);
left: 0;
top: 0;
width: 100%;
height: 100%;
overflow: auto;
background-color: rgb(0,0,0);
background-color: rgba(0,0,0,0.4);
opacity: unset;
z-index: 9999;
}
/* Modal Content */
#data-verification-modal {
background-color: #fefefe;
margin: auto;
padding: 16px;
border: 1px solid #888;
width: 38%;
opacity: 1;
}
/* Modal Close Button */
.data-verification-close {
color: #aaaaaa;
float: right;
font-size: 28px;
font-weight: bold;
line-height: 17px;
background-color: transparent;
border: 0px;
padding: 0px;
}
.data-verification-close:hover {
color: #000;
text-decoration: none;
cursor: pointer;
}
/* Checkbox Text */
#data-verification-container p {
display: inline-block;
padding: 0;
margin: 0;
line-height: 24px;
padding-left: 10px;
vertical-align: top;
width: calc(100% - 45px);
}
#data-verification-container a, #data-verification-container a:hover{
text-decoration: underline!important;
color: #4285f4;
}
#data-verification-container input {
opacity: 0;
width: 0;
height: 0;
margin: 0;
padding: 0;
}
/* Checkbox Icon */
#data-verification-icon {
cursor: pointer;
position: relative;
margin: auto;
width: 18px;
height: 18px;
-webkit-tap-highlight-color: transparent;
transform: translate3d(0, 0, 0);
margin-top: 2px;
}
#data-verification-icon:before {
content: "";
position: absolute;
top: -7px;
left: -7px;
width: 32px;
height: 32px;
border-radius: 50%;
background: rgba(34,50,84,0.03);
opacity: 0;
transition: opacity 0.2s ease;
}
#data-verification-icon svg {
position: relative;
z-index: 1;
fill: none;
stroke-linecap: round;
stroke-linejoin: round;
stroke: #c8ccd4;
stroke-width: 1.5;
transform: translate3d(0, 0, 0);
transition: all 0.2s ease;
}
#data-verification-icon svg path {
stroke-dasharray: 60;
stroke-dashoffset: 0;
}
#data-verification-icon svg polyline {
stroke-dasharray: 22;
stroke-dashoffset: 66;
}
#data-verification-icon:hover:before {
opacity: 1;
}
#data-verification-container:hover #data-verification-icon svg {
stroke: #4285f4;
}
#data-verification-icon.clicked svg {
stroke: #4285f4;
}
#data-verification-icon.clicked svg path {
stroke-dashoffset: 60;
transition: all 0.3s linear;
}
#data-verification-icon.clicked svg polyline {
stroke-dashoffset: 42;
transition: all 0.2s linear;
transition-delay: 0.15s;
}
/* Accessibility design */
#data-verification-icon:focus, .data-verification-close:focus, #data-verification-container input:focus ~ #data-verification-icon svg, #data-verification-container a:focus {
box-shadow: 0 0 0 3px rgba(21, 156, 228, 0.4);
transition: all 0.3s ease;
outline: none;
transform: scale(1.06);
}
/* Loading Element */
.loading {
display: none;
top:50vh;
left:50vw;
position:fixed;
}
.loading:not(:required):after {
content: '';
display: block;
font-size: 10px;
width: 1em;
height: 1em;
margin-top: -0.5em;
-webkit-animation: spinner 1500ms infinite linear;
-moz-animation: spinner 1500ms infinite linear;
-ms-animation: spinner 1500ms infinite linear;
-o-animation: spinner 1500ms infinite linear;
animation: spinner 1500ms infinite linear;
border-radius: 0.5em;
-webkit-box-shadow: rgba(255,255,255, 1) 1.5em 0 0 0, rgba(255,255,255, 1) 1.1em 1.1em 0 0, rgba(255,255,255, 1) 0 1.5em 0 0, rgba(255,255,255, 1) -1.1em 1.1em 0 0, rgba(255,255,255, 1) -1.5em 0 0 0, rgba(255,255,255, 1) -1.1em -1.1em 0 0, rgba(255,255,255, 1) 0 -1.5em 0 0, rgba(255,255,255, 1) 1.1em -1.1em 0 0;
box-shadow: rgba(255,255,255, 1) 1.5em 0 0 0, rgba(255,255,255, 1) 1.1em 1.1em 0 0, rgba(255,255,255, 1) 0 1.5em 0 0, rgba(255,255,255, 1) -1.1em 1.1em 0 0, rgba(255,255,255, 1) -1.5em 0 0 0, rgba(255,255,255, 1) -1.1em -1.1em 0 0, rgba(255,255,255, 1) 0 -1.5em 0 0, rgba(255,255,255, 1) 1.1em -1.1em 0 0;
}
#gdpr_page .list-unstyled li button {
cursor: pointer;
}
.show-isense {
transition: opacity 400ms !important;
}
.hide-isense {
opacity: 0 !important;
transition: 0.4s ease-out;
}
/* Modal changes on mobile resolution*/
@media only screen and (max-width: 600px) {
#data-verification-modal {
width: 90%;
}
}
/* Animation */
@-webkit-keyframes spinner {
0% {
-webkit-transform: rotate(0deg);
-moz-transform: rotate(0deg);
-ms-transform: rotate(0deg);
-o-transform: rotate(0deg);
transform: rotate(0deg);
}
100% {
-webkit-transform: rotate(360deg);
-moz-transform: rotate(360deg);
-ms-transform: rotate(360deg);
-o-transform: rotate(360deg);
transform: rotate(360deg);
}
}
@-moz-keyframes spinner {
0% {
-webkit-transform: rotate(0deg);
-moz-transform: rotate(0deg);
-ms-transform: rotate(0deg);
-o-transform: rotate(0deg);
transform: rotate(0deg);
}
100% {
-webkit-transform: rotate(360deg);
-moz-transform: rotate(360deg);
-ms-transform: rotate(360deg);
-o-transform: rotate(360deg);
transform: rotate(360deg);
}
}
@-o-keyframes spinner {
0% {
-webkit-transform: rotate(0deg);
-moz-transform: rotate(0deg);
-ms-transform: rotate(0deg);
-o-transform: rotate(0deg);
transform: rotate(0deg);
}
100% {
-webkit-transform: rotate(360deg);
-moz-transform: rotate(360deg);
-ms-transform: rotate(360deg);
-o-transform: rotate(360deg);
transform: rotate(360deg);
}
}
@keyframes spinner {
0% {
-webkit-transform: rotate(0deg);
-moz-transform: rotate(0deg);
-ms-transform: rotate(0deg);
-o-transform: rotate(0deg);
transform: rotate(0deg);
}
100% {
-webkit-transform: rotate(360deg);
-moz-transform: rotate(360deg);
-ms-transform: rotate(360deg);
-o-transform: rotate(360deg);
transform: rotate(360deg);
}
}
Thorpe & Brown GDPR Privacy Policy
Introduction
Thorpe & Brown (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.thorpeandbrown.co.uk, make purchases, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following personal data:
-
Contact details: name, email address, phone number, postal address.
-
Transaction details: billing information, payment method (via Klarna, PayPal, or Shopify).
-
Account details: if you subscribe to our mailing list or create an account.
-
Communications: emails, enquiries, or feedback you send us.
-
Website usage data: cookies, IP address, browser type, and analytics data.
How We Use Your Data
We process your personal data for the following purposes:
-
To fulfil orders and provide jewellery services.
-
To manage appointments, commissions, and workshop bookings.
-
To send marketing communications (only if you have opted in).
-
To improve our website and customer experience.
-
To comply with legal and financial obligations.
- Thorpe and Brown's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message.
Legal Basis for Processing
We rely on the following lawful bases under GDPR:
-
Contract: processing necessary to fulfil your orders and services.
-
Consent: for marketing communications and newsletters.
-
Legal obligation: for tax and accounting compliance.
-
Legitimate interest: improving services and protecting against fraud.
Sharing Your Data
We may share your data with:
-
Payment providers (Klarna, PayPal, Shopify Payments).
-
IT and hosting providers (Shopify platform).
-
Professional advisers (accountants, legal consultants). We never sell your personal data to third parties.
Data Retention
We retain personal data only as long as necessary:
-
Order records: 6 years (for tax purposes).
-
Marketing data: until you withdraw consent.
-
Workshop and appointment records: up to 2 years.
Your Rights
Under GDPR, you have the right to:
-
Access your personal data.
-
Rectify inaccurate data.
-
Request erasure (“right to be forgotten”).
-
Restrict or object to processing.
-
Data portability.
-
Withdraw consent at any time.
To exercise these rights, contact us at enquiries@thorpeandbrown.co.uk or call 01455 635088.
Cookies
Our website uses cookies to enhance browsing and analyze traffic. You can manage cookie preferences via your browser settings.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
Contact Information
Thorpe & Brown 60 Church Street, Burbage, Leicestershire, LE10 2DE Email: enquiries@thorpeandbrown.co.uk Tel: 01455 635088
When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see
Consentmo’s Data Processing Policy.
Data Rectification
If your account data is inaccurate, update or correct it using the link below.
- Edit your account information
Enter your email to confirm your identity
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
- GDPR Data requests
Enter your email to confirm your identity
- Personal Information
Enter your email to confirm your identity
- Orders Data
Enter your email to confirm your identity
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.
Enter your email to confirm your identity
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
- Request personal data deletion
Enter your email to confirm your identity
Right to Restrict Processing
You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at mail@thorpeandbrown.co.uk for assistance.
Right to Object
You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at mail@thorpeandbrown.co.uk.
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.